Employment & Internship Opportunities

WE’RE HIRING!

Down Arrow GIFs - Get the best GIF on GIPHYDanceworks is currently accepting resumes for a variety of positions that help support our mission of spreading joy, health and creativity through dance. 

Click through the positions below to learn more about how to apply!

Business Office Manager

Danceworks is currently accepting resumes for new Business Office Manager!

Overview:

Founded in 1992, the mission of Danceworks, Inc., a 501(c)3 nonprofit, is to enhance joy, health, and creativity by engaging the community through dance. Danceworks’ vision is to be a driving force that builds community through movement and creative arts. As a member of the Danceworks, Inc. Leadership team reporting to the Executive Director, the Business Office Manager is responsible for accurate financial reporting and consistent delivery of Danceworks mission through operational procedures. This role is responsible for maintaining relationships with third-party vendors and Danceworks customers to ensure the successful communication of organizational needs, accounting, and implementation of operational changes for organizational growth. In collaboration with Director Level leadership, this role actively strengthens the workplace environment by establishing, following, and enforcing standards, and procedures and complying with legal regulations. This role is a supporting role to the Executive Director as it relates to consistent oversight of revenue and expense to ensure the organization’s sustainability. A commitment to the highest levels of professionalism is required.

 

Key Areas of Responsibility:

LEADERSHIP (INTEGRITY)
  • Operation of day-to-day financial needs of the organization including but not limited to: accounts payable, accounts receivable, coordinating bi-weekly payroll, bank deposits, and other financial data entry
  • Collaborate with Accounting Firm to ensure successful close of monthly financials including but not limited to: account reconciliation and sales taxes.
  • Coordinate all state and federal requirements for business compliance including but not limited to: license and certificate renewals
  • Collaborate with the Finance Committee and Executive Director to produce the annual operating budget and keep the organization on budget throughout the fiscal year
  • Promote diversity, equity, and inclusion to provide continued opportunities for growth at Danceworks, Inc

PLANNING & MANAGEMENT (EXCELLENCE)

  • Collaborate with the CPA, Accounting Firm, and Director-level staff to prepare data for the annual audit
  • Operation of Financial Reporting Systems including but not limited to: Quickbooks Online, MindBody, Arts People, and DonorSnap reporting.
  • Support Executive Director in analyzing relevance and necessity of Third-Party Vendor relationships and ensuring Danceworks is making fiscally sound decisions

COMMUNITY ENGAGEMENT (COLLABORATION)

  • Collaborate with Director Level Leadership to create and manage program/organizational budgets
  • Establish and maintain relationships with Third-Party Vendors for the successful operations of the organization’s functioning
    Other responsibilities and staff supervision as assigned

Qualifications & Experience:

  • Passion: Understanding of and passion for the Danceworks mission and vision
  • Education: Nonprofit Administration or Accounting degree preferred or 3+ years equivalent experience
  • Skills: 3+ years experience in an administrative supervisory role preferably in financial management. Strong and effective communication (written and verbal) and interpersonal skills. Extremely organized with high attention to detail. Strong analytical, technical, and financial skills.
  • Knowledge: Strong knowledge of nonprofit management and financial practices
  • Relevant Experience: Demonstrated previous management experience, preferably in not-for-profit organizations. Ability to manage difficult situations/employees, projects, deadlines, and implementing policies and procedures in a timely manner. Ability to collaborate effectively and respect the ideas of others

 

Availability & Hour Requirement:

This position requires 30-35 hours per week. This position allows for hybrid working options. Daytime availability preferred.

 

Compensation & Benefits:

This is an hourly position ranging from $18.00-$25.00 per hour based on experience. All Danceworks staff receive free access to all regularly scheduled studio classes. This position is eligible for Danceworks Dental and Vision Coverage plans. PTO and Holiday Pay Available

 

Interested candidates should send their cover letter and resume to Danceworks HR Manager, Debrasha Greye Rogers, via email.

Teaching Positions

Danceworks is currently accepting resumes for community teachers!

Danceworks is committed to taking arts and arts learning beyond the studio and theatre and into the community by creating work that resonates with diverse groups of people. We are looking for new teaching artists that are interested in leading a classroom through one of our many outreach programs, such as: Mad Hot Rhythm, Generations, Residencies and MORE!

 

Qualifications:

  • A minimum of two years dance teaching experience
  • A creative approach to teaching students of all ages (work with seniors is a plus)
  • The willingness and ability to teach according to Danceworks’ technique-based curriculum
  • An understanding of the cognitive and kinesthetic development of students in a wide range of ages and abilities
  • The  knowledge to inform and motivate student learning and achievement and to convey the importance of the performing arts
  • Must have reliable transportation to travel to programming in schools and other locations in the community

How to Apply:

We will be accepting resumes for Fall 2022 Community Teachers starting July 20 through August 14, 2021. Prospective candidates should send their cover letter and resume to Danceworks Director of Education, Amy Brinkman, via email. Selected candidates will be invited to interview and teach an audition class.

 

Questions? Contact Amy Brinkman-Sustache, Director of Education, at 414.277.8480 x6002 or via email.

Front Office Manager

Danceworks is currently accepting resumes for a new Front Office Manager!

Overview:

Founded in 1992, the mission of Danceworks, Inc., a 501(c)3 nonprofit, is to enhance joy, health and creativity by engaging the community through dance. Danceworks’ vision is to be a driving force that builds community through movement and creative arts. As a member of the Danceworks, Inc. leadership team reporting to the Education Director, the Customer Service Manager role implements customer service processes to ensure that students, and/or families, and the broader Danceworks constituency, enjoy a positive experience within our organization. The Front Office Manager is responsible for any and all communication with organizational departments to support the Front OfficeTeam and acts as Registrar. A commitment to the highest level of professionalism is required.

 

Key Areas of Responsibility:

LEADERSHIP (INTEGRITY)
  • Act as registrar for youth and adult classes both in studio and virtual
  • Field and respond to customer inquiries
  • Organize and maintain student records
  • Ensure accuracy of the website to support the customer experience
  • Provide on-the-spot solutions to meet customers’ needs
  • Support studio maintenance and appearance through cleaning and organizing
  • Demonstrate expert knowledge of Danceworks’ studio classes, programming, policies, and procedures
  • Collaborate with with Education Director to ensure the highest quality of customer service
  • Promote diversity, equity and inclusion

PLANNING & MANAGEMENT (EXCELLENCE)

  • Oversight and management of the Customer Service Staff
  • Organize and maintain the schedule for Customer Service Staff
  • Operate as Front Office Staff 2-3 evenings per week with some weekends as needed
  • Provide necessary training to Customer Service Staff; utilizing team strengths to enhance seamless experience to our participants and patrons
  • Implement new processes and procedures as needed
  • Management of Mindbody (MB) software systems, database maintenance, and updates
  • Collaborate with the Business Office Manager to regularly review Mindbody (MB) financial transactions to ensure accuracy of transactions
  • Reconciliation of Mindbody(MB) including but not limited to follow up on registration, student payments

COMMUNITY ENGAGEMENT (COLLABORATION)

  • Collaborates with all related departments to ensure the highest customer service experience in person and virtually.
  • Act as a liaison between Front Office Staff and Marketing/Communications Team
  • Support the flow of internal communication by acting as a liaison between administrative team, teaching faculty and all other program related staff.
  • Collaborate with CRM Manager to manage FitGrid and Zoom for successful student relations
  • Collaborate with all related departments for reporting organizational outcomes as requested
  • Staff studio rentals as needed

Other Administrative Tasks as assigned

 

Qualifications & Experiences:

  • Passion: Understanding of and passion for the Danceworks mission and vision; familiarity with the performing arts and performing arts management a plus
  • Education: College Degree preferred not required.
  • Skills: Excellent communication skills, written and oral; service-oriented skills; analytical and cash handling skills; problem solving skills and ability to work well under pressure; detail-oriented; organizational skills; computer proficient.
  • Knowledge: A strong working knowledge about not-for-profit management, understanding of arts administration. Knowledge and competence with basic Microsoft and Google programs.
  • Relevant Experience: Demonstrated previous team leadership experience, initiating projects and implementing related policies and procedures in a timely manner.

 

Availability & Hour Requirement:

This position requires 35-40 hours per week. The ability to work daytime, evenings and some weekend shifts are also required. Most shifts for this position occur between 8:30 AM and 9:45 PM though times may vary due to staffing needs for rentals and performances.

 

Compensation & Benefits:

This is an hourly position ranging $14.00-$16.00 per hour based on experience. All Danceworks staff receive free access to all regularly scheduled studio classes. PTO and Holiday Pay Available

 

Interested candidates should send their cover letter and resume to Danceworks HR Manager, Debrasha Greye Rogers, via email.

Front Office Staff

Danceworks is currently accepting resumes for new Front Office Staff!

 

Founded in 1992, the mission of Danceworks, Inc., a 501(c)3 nonprofit, is to enhance joy, health, and creativity by engaging the community through dance. Danceworks’ vision is to be a driving force that builds community through movement and creative arts.

 

As a member of the Danceworks, Inc Administrative team reporting to the Front Office Manager, the Front Office Staff is responsible for upholding front office operations, policies and procedures to provide excellent customer service to ensure that students, families, performance patrons and the broader Danceworks community enjoy a positive experience within the organization. This role collaborates with the Front Office Staff team and other Leadership roles to ensure the qualitative and successful fulfillment of the Danceworks mission. A commitment to the highest levels of professionalism is required.

 

KEY AREAS OF RESPONSIBILITY:

Leadership (Integrity):

  • Demonstrate expert knowledge of Danceworks’ studio classes, policies and procedures.
  • Assist and register customers for classes, workshops and other Danceworks programs.
  • Coordinate with the Front Office Staff team to ensure accuracy in check-in numbers for each class.
  • Demonstrate expert proficiency and management of Mindbody (CRM) software systems, database maintenance and updates.
  • Demonstrate expert knowledge of Danceworks performances and rentals as well as ticketing software (Arts People); assist customers in completing ticketing transactions.
  • Promote diversity, equity and inclusion.

 

Planning & Management (Excellence)

  • Answer and manage incoming calls efficiently, field inquiries, retrieve voicemails and return calls with timeliness.
  • Collaborate with Front Office Staff team to communicate updates and relevant information to customers and internal staff.
  • Maintain record of all check-ins and perform physical head count to ensure accuracy.
  • Complete financial reconciliation at the beginning and end of each shift.
  • Collaborate with Front Office Staff for light cleaning of studios and lobby area at the start and end of each shift as well as keeping the office tidy and organized.
  • Support Front Office Staff and Facilities Manager with the tracking of office inventory and janitorial supplies and apparel/inventory needs.

 

Community Engagement (Collaboration)

  • Communicate all relevant information from shifts to the Front Office Staff.
  • Assist with staffing of performances as needed.
  • Serve as the liaison between performance patrons, studio, students and families.
  • Communicate with the Front Office Manager and Director of Education pertaining to Studio faculty, classroom issues and scholarship questions.
  • Establish and maintain relationships with students, families, and patrons.
  • Support students and studio families in the purchasing of dance apparel and shoes.

 

QUALIFICATIONS & EXPERIENCE

  • Passion: Understanding of and passion for the Danceworks’ mission and vision.
  • Education: High School Diploma or equivalent preferred.
  • Skills: 1-2 years of experience in a customer service role preferably in an arts organization. Strong and effective communication (written and verbal) and interpersonal skills; analytical and financial skills; time management, problem solving skills and ability to work well under pressure.
  • Knowledge: Proficiency in Microsoft Office Suite and Google Drive. 1-2 years of experience with studio Customer Relationship Management software (Mindbody preferred).
  • Relevant Experience: Demonstrated previous customer service experience, preferably in not for-profit organizations. Ability to manage stressful situations, communicate with challenging customers, correspond to project deadlines and implement policies and procedures in a timely manner. Ability to collaborate effectively and respect the ideas of others.

 

AVAILABILITY & HOUR REQUIREMENT:

  • This position requires 10-15 hours per week. The ability to work evenings and some weekend shifts are also required. Most shifts for this position occur between 8:30 AM and 9:45 PM though times may vary due to staffing needs for rentals and performances.

 

COMPENSATION & BENEFITS:

  • This is an hourly position ranging $14.00-$16.00 per hour.
  • All Danceworks staff receive free access to all regularly scheduled studio classes.
  • PTO and Holiday Pay Available

 

Interested candidates should send their cover letter and resume to Danceworks HR Manager, Debrasha Greye Rogers, via email.

Customer Relationship Management Manager

Danceworks is currently accepting resumes for new Customer Relationship Management Manager!

Overview:

Founded in 1992, the mission of Danceworks, Inc., a 501(c)3 nonprofit, is to enhance joy, health, and creativity by engaging the community through dance. Danceworks’ vision is to be a driving force that builds community through movement and creative arts. As a member of the Danceworks, Inc. Leadership team reporting to the Education Director, the CRM Manager specializes in customer interactions and handles the software that makes those interactions possible. In collaboration with the Education Director, Front Office Manager, and Box Office Manager, this role is responsible for the implementation of customer service processes that ensure positive experiences with students, families, and the broader Danceworks constituency. The CRM Manager is responsible for any and all communication with organizational departments to support the Education Director and Front Office team. Additional responsibilities include operating as Registrar and regular maintenance of CRM software as determined by the Senior Leadership team. This may include but is not limited to Mindbody, FitGrid, Arts People, and Neon One. The highest level of professionalism is required. 

 

Key Areas of Responsibility:

LEADERSHIP (INTEGRITY)
  • Demonstrate expert knowledge of DW’s studio classes, policies, and procedures, as well as class registration and scheduling software, Mindbody, and Fit Grid
  • Demonstrate expert knowledge of DW performances, policies, and procedures, as well as the ticketing software, Arts People, and Neon One
  • Oversee and develop MindBody training and work with Front Desk Manager to facilitate training of staff
  • Oversee and develop Arts People training and work with Front Desk Manager to facilitate training of staff
  • Resolve customer issues with Mindbody, FitGrid, or Arts People/Neon One
  • Promote diversity, equity, and inclusion to provide continued opportunities for growth at Danceworks, Inc

 

PLANNING & MANAGEMENT (EXCELLENCE)

  • Support Education Director by inputting studio class schedules and payment options into Mindbody
  • Manage registration, class tuitions, and payment plans. Ensure up-to-date balances with students and families including but is not limited to: Set-up and oversee payment plans; Maintain student records; Contacting students regarding account balances; etc.
  • Maintenance and management of Mindbody(MB) software systems
  • Set up and maintenance of FitGrid for virtual classes
  • Support Box Office Manager Performance schedules and retail options into Arts People/Neon One
  • Maintenance of Arts People/Neon One software systems
  • Manage the Danceworks, Inc general email, info@danceworksmke.org.

 

COMMUNITY ENGAGEMENT (COLLABORATION)

  • Maintain timely communication with Neon One Support for setting up tickets or venue changes
  • Support Education Director and Executive Director by providing bi-weekly studio revenue reports and other relevant reporting as requested by Senior Level Leadership
  • Support Education Director and Front Office Manager with distributing links for classes through FitGrid and other relevant software.
  • Support Box Office Coordinator and Artistic Director by providing daily ticket sales reports during the week for the show; weekly reports in the two weeks before all relevant in-studio performances
  • Support Senior Level Leadership by providing Show Sale Production Reports upon completion of all relevant in-studio performances
  • Support Development Manager and Executive Director by providing reports of Studio and Performance engagement for the Annual Report

Other responsibilities and staff supervision as assigned. 

 

Qualifications & Experience:

  • Passion: Understanding of and passion for the Danceworks mission and vision
  • Education: High School Diploma or Nonprofit Administration degree preferred or 3+ years equivalent experience
  • Skills: 3+ years experience in customer relationship management software role. Strong technological skills. Experience with Mindbody and Arts People preferred. Strong and effective communication (written and verbal) and interpersonal skills. Extremely organized with high attention to detail.
  • Knowledge: Strong knowledge of nonprofit operations and administration.
  • Relevant Experience: Demonstrated previous support role experience, preferably in not-for-profit organizations. Ability to manage projects and deadlines. Ability to collaborate effectively and respect the ideas of others.

 

Availability & Hour Requirement:

This position requires 15-20 hours per week. This position allows for hybrid working options. Daytime availability preferred.

 

Compensation & Benefits:

This is an hourly position ranging from $15.00-$18.00 per hour based on experience. All Danceworks staff receive free access to all regularly scheduled studio classes. PTO and Holiday Pay Available.

 

Interested candidates should send their cover letter and resume to Danceworks HR Manager, Debrasha Greye Rogers, via email.

 

Work-Study Positions

We are sorry! The work-study program is currently suspended due to COVID-19.

We want everyone to join the dance at Danceworks! Looking for alternative ways to pay for your classes? Join our Work-Study Program and work at our Water Street studio in an hour-for-hour exchange for classes.

 

Duties include cleaning, studio maintenance and light administrative tasks that are usually scheduled on our studios’ off-hours on a weekly basis.

 

Questions? Contact Teresa Drews, Artistic Manager – Visual Arts, at 414.277.8480 ext. 6006 or via email.